Bazimat Privacy Policy — How Your Data Is Kept Safe

Welcome to Bazimat. This Privacy Policy ("Policy") has been established by the company operating the Bazimat platform and explains in detail how your personal information is collected, processed, and kept secure when you use our website and mobile app.

We believe privacy is a fundamental right. Bazimat's privacy policy is built on a foundation of respect and the highest level of protection for our members' data. By using Bazimat, you are considered to have agreed to this policy.

Bazimat collects the following types of information to deliver its services:

Bazimat uses your information only for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To smoothly operate gaming, betting, deposit, and withdrawal services.
• Customer Support: To resolve your issues and answer your questions.
• Fraud Prevention: To maintain account security and detect fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze usage patterns and improve the platform experience.
• Promotional Communications: To send you offers and updates with your consent.

Your information is never used for unnecessary purposes. Bazimat follows a strict "data minimisation" principle — only the information required to deliver our services is collected, nothing more.

Bazimat does not sell your personal information to any third party. However, limited data may be shared in the following specific circumstances:

• Payment Providers: With payment gateway partners such as Mobile Pay, Nagad, and Rocket — solely to process transactions.
• Technology Services: With hosting, cloud storage, and cybersecurity providers — all bound by strict confidentiality agreements.
• Game Software Providers: Only the minimum data necessary to run games fairly and smoothly.
• Legal Authorities: To the relevant authorities when required by court order or legal obligation.
• Anti-Money Laundering: With regulatory authorities to comply with AML and KYC requirements.

Bazimat follows industry-leading technology and practices to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized network access.
• Regular Security Audits: Regular security audits are conducted by third-party expert teams.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: Secure encrypted backups are maintained regularly.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Incident Response Plan: An incident response plan is in place to act quickly on any security event.

In the event of a data security breach, Bazimat will notify you as quickly as possible and take all necessary steps to address it.

Bazimat uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: Required for the site to function properly. Used for login sessions and security.
• Performance Cookies: To understand which parts of the site are used most. Collected data is fully anonymized.
• Functionality Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To analyze how the platform is used — helping us improve our services.

You can disable cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working.

As a Bazimat member, you have the following rights regarding your personal data:

To exercise any of these rights, email us at support@bazimat.bet or reach out via live chat. We typically respond within 30 days.

Bazimat does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account is active, and up to 5 years after closure as required by law.
• Financial Transaction Records: 5–7 years, in compliance with Anti-Money Laundering regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For as long as your account is active, and for a further period as needed to resolve any disputes.
• Log Files: Up to 1 year for security purposes.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

Bazimat is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• Government-issued ID may be requested if there is any doubt.
• If we find that data has been collected from a minor, it is immediately deleted and the account is closed.

Bazimat reserves the right to update this Privacy Policy as needed. For any significant changes:

• Members will be notified at least 7 days before any changes take effect, via SMS or in-app notification.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@bazimat.bet
• Live Chat: Live chat support on the Bazimat website or app — available 24/7.
• Support Page: FAQ Page You'll find answers to common questions here.

We typically respond within 24–48 hours. For urgent matters, live chat is the fastest option.